Crowne Plaza Dundalk Awarded Optimus Award

(21 Sep 2010)

We are delighted to announce that Crowne Plaza Dundalk has been awarded an Optimus - Service Excellence Award.

Optimus is an innovative, multi-tiered programme supporting the tourism industry and created by Failte Ireland. Service Excellence underpins the Optimus Programme, creating and developing a service excellence culture that encompasses the entire organization.  

The key to the Optimus Business Excellence programme is that everyone participates, from back of house employees to senior management. This holistic approach improves the lines of communication in your organisation by helping people understand how they contribute to the overall delivery of excellent customer service.

Progress was independently assessed and as the required level of excellence was achieved, Crowne Plaza Dundalk was presented with the prestigious Service Excellence Award, recognition of their status as both an outstanding performer within the tourism and hospitality sectors and an exceptional achiever across all sectors.
 

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  • 31 Northwood Court,  Northwood Park, Santry, Dublin 9, Ireland. D09 X489
  • Phone: +353 1 862 9000
  • Fax: +353 1 862 9001
  • Email: info@tifcohotels.ie

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